ZynaroHealth Shipping Policy

Last Updated: August 13, 2026

At ZynaroHealth, we work with trusted suppliers and shipping partners to get your fitness and lifestyle products delivered to you as efficiently as possible.

Please read the information below before placing your order.

1. Where We Ship

ZynaroHealth currently ships orders to customers throughout South Africa.

Delivery availability may vary depending on your location and the courier's service coverage.

2. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed on weekends or public holidays.

Once your order has been dispatched, you will receive tracking information where available.

Please note that processing time is separate from delivery time.

3. Delivery Times

Our estimated delivery time is:

7–15 business days

Delivery times are estimates and are not guaranteed.

Some orders may arrive sooner, while certain orders may take longer due to supplier processing, courier delays, customs clearance, high order volumes, public holidays, or other circumstances outside of our control.

Remote or outlying areas may require additional delivery time.

4. Shipping Costs

Applicable shipping fees will be displayed at checkout before you complete your purchase.

From time to time, ZynaroHealth may offer free-shipping or discounted-shipping promotions. Any promotional shipping terms will be clearly displayed at checkout or during the relevant promotion.

5. Order Tracking

Once your order has been dispatched, tracking information will be provided when available.

Please note that tracking information may take a few business days to update after your package has been handed over to the shipping carrier.

If your tracking information has not updated immediately, please allow some time for the carrier's system to register the shipment.

6. Shipping Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please double-check your:

• Full name

• Street address

• Suburb

• City/town

• Province

• Postal code

• Contact number

If you provide an incorrect or incomplete address, please contact us as soon as possible at snapflowcreations@gmail.com.

Once an order has been processed or shipped, we may not be able to change the delivery address.

ZynaroHealth is not responsible for delays or additional costs caused by an incorrect or incomplete address provided by the customer.

7. Customs, Import Duties and Taxes

Some products may be shipped internationally depending on supplier and fulfillment arrangements.

Where applicable, an order may be subject to customs clearance, import duties, VAT, or other charges imposed by South African authorities.

Any such charges that are legally payable by the customer are the customer's responsibility unless otherwise stated at checkout.

Customs processing may also cause additional delivery delays.

8. Delayed Orders

Although we aim to deliver within the estimated timeframe, delays can occasionally occur.

Possible causes include:

• Courier delays

• Customs clearance

• Supplier processing

• High order volumes

• Public holidays

• Severe weather

• Incorrect delivery information

• Logistical disruptions

• Circumstances outside our control

If your order has significantly exceeded the estimated delivery window, please contact our support team at snapflowcreations@gmail.com so that we can investigate the shipment.

9. Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbours, building reception, or other safe delivery locations.

You may also contact the relevant courier using your tracking information.

If you are still unable to locate your package, contact us at snapflowcreations@gmail.com with your order number and tracking information.

We will investigate the matter with the relevant shipping provider.

10. Multiple Shipments

If you purchase multiple products in one order, your items may occasionally arrive in separate packages.

This can happen when products are fulfilled from different suppliers or locations.

You may therefore receive separate tracking numbers, and your products may arrive at different times.

11. Delivery Problems

If your order arrives damaged, contains the wrong product, or appears to have a manufacturing defect, please contact us within 7 days of delivery.

Please provide your order number and clear photographs or video showing the issue.

For more information, please see our Return & Refund Policy.

12. Contact Us

For questions regarding your order or delivery, please contact:

ZynaroHealth Customer Support
Email: snapflowcreations@gmail.com

Please include your order number when contacting us about an existing order.

13. Policy Updates

ZynaroHealth reserves the right to update this Shipping Policy when necessary. Any changes will be posted on this page with the updated date.